3 Way Communication
Increase your user’s shopping experience with Whatsapp chatbot
Whasify is powerful, yet humans are indeed
Experience best 3-way communication with Whasify whatsapp chatbot
Whasify WhatsApp chatbot can understand the needs and requirements of the user and provide the exact solutions. It will note the inputs from the user and gives the exact replies by understanding their emotions.
- If the customer wants to talk to a Human Agent or the query feels more complex, the chatbot will transfer the conversation to the human agent.
- The customer can also send a request for human agent assistance anytime during the conversation with the WhatsApp chatbot.
Gains of WhatsApp 3 Way Communication
Whasify will not allow taking full control of your business alone itself. With 3-way communication,
human agents can always be there too.
Increase in manpower Productivity
The human agents will be only required when a customer asks for human assistance or the bot faces a complex query.
Quick Engagement
During the conversation between the WhatsApp chatbot & client, the human agent can dive into the conversation at any time without any time delays.
Low Cost
With WhatsApp chatbot handling around 70% of the customer requirements, the need for human agent presence will be reduced.
Notifying Agents During Handover
The chatbot will send an instant notification to the human agent regarding the handover of the conversation.
